All orders are shipped within one business day of receipt of funds.
Registered Air Mail (10 to 15 days, AVERAGE delivery) with delivery confirmation, costs CAD17 for the first two items and then CAD12 for every two items thereafter. Live internet tracking is NOT available with this method of delivery.
ECI (Express Courier International - 5 to 7 days, AVERAGE delivery) with tracking number, is an additional CAD50 per kg (2.2lb) of weight of products that you are ordering.
Shipping choice can be added to your order at the bottom of the shopping cart below.
All orders are shipped directly from our warehouse in Australia. We have 100% delivery success!
Orders to APO (Army Post Office) boxes must be shipped via ECI courier or the order will not be processed.
ALL ORDERS WILL BE SHIPPED IN PLAIN NON-DESCRIPT PACKAGING.
ATTENTION: please note that due to the very poor service offered by the Canadian Postal Services, we STRONGLY recommend that you order the ECI shipping option with your order. If you order by Air Mail, while we guarantee we ship within 24 hours, we cannot gurantee that the Canadian Post will deliver your order on time. As such, we will not replace any orders shipped by Air Mail that are lost/delayed. For guaranteed delivery on time every time, with live internet tracking, please use the ECI shipping option at the bottom of the shopping cart.
*Please be advised that we can only guarantee that we will ship your order within 1 business day of purchase.
*Once shipped the delivery of said item(s) is then out of our control, and solely in the hands of the delivery company. If 21 days have passed and your order still remains undelivered then please contact us.