Q. Do I need a prescription to order?

A. No, you do not need a prescription to order from SterileSyringes.com.

Q. I placed my order. Now what?

A. Once you place your order, it will be processed and shipped by us within 1 business day and you'll receive a notification email.

Q. How long until I will receive my order?

A. If you ordered by air mail, you'll receive your order in anywhere from 4 days to 21 days, depending on where you are located in the world and the efficiency of your local postal services. Countries like USA and UK receive much quicker than Canada or various European countries.

If you ordered by EMS you will always receive within 2 to 5 days, regardless of where you are located in the world.

Q. Will I have any customs issues?

A. No. All products sold by SterileSyringes.com are legal anywhere in the world.

Q. Will I have to pay customs import duties when I receive my order?

A. No. The products sold by SterileSyringes.com are customs import duty exempt all over the world.

Q. I do not have a credit card or a PayPal account. How can I order by Western Union or MoneyGram?

A. If you wish to order by Western Union or MoneyGram, please email us at sales@sterilesyringes.com and we will promptly email you back with instructions.